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    How to choose the VAT rate for a specific country in my e-shop?
    When creating an invoice from an e-shop order, the VAT rate is now selected based on the delivery country. Previously, until 2025-10-01, when importing orders into the system, the VAT rate was determined based on the customer's address, according to the payer’s country. This change ensures a more accurate application of the VAT rate based on the actual place of goods delivery. If you use Ebay, Amazon, Shopify, Etsy or Verskis.lt; Settings → Integrations → eBay, Amazon, Shopify, Etsy or Verskis.lt → Select your e-shop key: If you use WooComerce, PrestaShop, OpenCart, Magento or your own custom-developed plugin: Settings → Integrations → API → Select the key connected to your e-shop; Steps to import VAT rates: In the opened settings window, click the function “Import VAT rates”: Fill in the required fields → Click “Import”: The system automatically imports rates for all countries according to your selected parameters. If adjustments are needed, find the country, click the pencil icon “” next to it, and select the required VAT: Note: If Pigu.lt provides a specific VAT rate (e.g., 21%), the Site.pro system will use that exact rate and it will be applied in the document. If the VAT rate is not provided, the rate set in the system will be used.
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    How to choose the VAT rate for a specific country in my e-shop?

    When creating an invoice from an e-shop order, the VAT rate is now selected based on the delivery country.
    Previously, until 2025-10-01, when importing orders into the system, the VAT rate was determined based on the customer's address, according to the payer’s country. This change ensures a more accurate application of the VAT rate based on the actual place of goods delivery.

    • If you use Ebay, Amazon, Shopify, Etsy or Verskis.lt;
      Settings → Integrations → eBay, Amazon, Shopify, Etsy or Verskis.lt → Select your e-shop key:
    • If you use WooComerce, PrestaShop, OpenCart, Magento or your own custom-developed plugin:
      Settings → Integrations → API → Select the key connected to your e-shop;
    E-shop key in integration settings

    Steps to import VAT rates:

    1. In the opened settings window, click the function “Import VAT rates”:

      VAT rate import function by countries
    2. Fill in the required fields → Click “Import”:

      Filling in VAT import fields and importing
    3. The system automatically imports rates for all countries according to your selected parameters. If adjustments are needed, find the country, click the pencil icon “” next to it, and select the required VAT:

      Editing VAT rates in the country list within integration

    Note: If Pigu.lt provides a specific VAT rate (e.g., 21%), the Site.pro system will use that exact rate and it will be applied in the document. If the VAT rate is not provided, the rate set in the system will be used.


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